English
Terms of Service
This is subject to the following terms and conditions (“Agreement”). Please read this Agreement carefully before using our rent a motor cycle services. By reading this paper, you accept the terms and conditions set forth in this Agreement. If you do not agree to the terms and conditions set forth in this Agreement, you must not use our service.
As used in this Agreement, the terms “we” and “us” mean The Taiyo Corporation.
We operate rent a car business with motor cycle and equipments needed.
- 1. HOW TO USE OUR SERVICE
- ・To make a reservation, you can either call us or just drop into our shop as well as through our website.
- ・Making a reservation through our website should be done more than 24 hours before the actual day you want to rent our motor cycle. It is possible to make a reservation for 2 months ahead.
- ・Dropping into our shop for a reservation, you can choose whatever available for a rent. Which includes motor cycle insurance which is optional, burglary and robbery insurance and
brain bucket etc. For details please ask us when you make a reservation.
- ・Your reservation will be a tentative reservation until we confirm your application fee payment.
- ・For a cancellation, there will be no charge as long as it’s done 1 day prior to the reservation date. On the day cancellation will be charged 100% of the basic rental fee. If you didn’t show up or contact us after an hour from the reserved time, we will cancel your booking as a on the day cancellation which will incur cancellation charge.
- ・If a cancellation is made due to our responsibility, we will either arrange an alternate motor cycle or pay you back application fee paid by you.
- ・If a rental is not appropriate due to an irresistible reasons such as bad weather condition, cancellation fee will not incur. Please call and ask us for judgement of the weather and so on.
- ・Be ware that our website sometimes could not be seen to make a reservation or checking up the available motor cycle type due to maintenance matter.
- 2. On Delivery
- ・Indicate all the drivers’ driving licenses. A driver license must be valid to drive what you are going to rent and drive and also must be valid in Japan.
- ・You have to always carry the driver’s license during the rent period.
- ・You must be responsible for the rent which includes getting a parking lot for a rent as well as checking up and other daily maintenance needed during rent period.
- ・If you got parking citation (ticket) on the renting car/motor cycle, make sure you report to the police and pay citation. If these requirements are not fulfilled and owner of the car/ motor cycle receives a notice, we will charge the lessee of the contract on rent. This kind of deeds will, in a case, affect future rent to be refused.
- ・Your payment of the basic rental fee as well as optional equipments and insurances should be maid at the beginning of your renting period.
- ・When you return the car/motor cycle, other fee such as extra after the deadline and fuel fee will be charged.
- ・If it’s the first time you rent a car/motor cycle from us “Benkei rental bike”, then you must pay your fee by your credit card. If you do not have or cannot use your credit card, we will rent a car/ motor cycle on condition to your signing up the burglary and robbery insurance. From the 2nd time and after, it is possible for you to pay either on cash or credit card after we have confirmed your credit card payment.
- 3. Turning In
- ・Contact us before the deadline in case you will not return the rent motor cycle on the day of retuning. You will be charged the extra fee according to exceeded days.
- ・Earlier returning will not reduce your basic fee for the rent.
- ・Please refuel fully when you return the motor cycle as it was at the beginning. If It will not be fully refuelled, we will charge you according to the appendix attached. In this case the fuel price would be to some extent higher than the market price.
- 4. Transportation fee to pick up the bike/ Drop off charge
- ・If the target car/bike is at the different station/shop which is located other than where you came to pick up, you will be charged for the transportation fee. Supposing each shop is a station, we will charge the station to station transportation fee according to the distance pre-determined.
- ・If you drop off the car/bike at the different station, you will also be charged for the station to station transportation fee for the returning.
- 5. Applicable Law
- ・This Agreement (including any of our policies referred to herein) shall be governed by and construed in accordance with the laws of Japan.
- ・Japanese version of Agreement / State of Service shall govern and prevail over that of English version.
The Flow of Registration
- Tentative reservation
- Go to Website of “Benkei Rental”. Click “Search by Condition” and select the bike you want to reserve by choosing air volume displacement, the maker of the bike and seen and so on. After getting to the result page, select specific bike you deserve to register and click the detail button. Confirm the price and agreement/ terms of service, then click the submit button.
- Select the date you want to have the rent car/bike and select the type.
Input your name, home address, tel no., the store you want to call in, the store you want to return. Also do not forget to input if you wish to have optional equipments(insurance, head bucket etc).
- Confirmation of the reservation
- We will contact you through either e-mail or phone call. If you got an e-mail from us, please click the URL therein and confirm the fee and the information about you.
If we call you for a confirmation, our operator will ask you the question above.
Please pay by a credit card if it is the first time to use our service. (Credit caard will be payable on line.) If you pay at the store, please pay cash.
- On the day of Rental
- To have our brief explanation on how to use our service, please come to our store 10 min. before your reservation time. If you use your own head-bucket, do not forget to take it with you. After the explanation, we will check the scratch on the body together with you.
- Off you go!! Have fun and safe ride!!
- On Returning.
- We will check the scratch and other damages. You will be charged if any extra fee occurred such as fuel, mending needed to keep the car/bike condition as it was, extra fee for exceeding the retuning date/time.
List of Charges
Week day rate (starting day: a week day / Price: including tax.)¥ As of March 18, 2009
air volume displacement |
Grade |
Till 6 hours |
A day |
2 days |
Every 1 day extra after 2 days |
50 cc |
standard |
980 |
1,300 |
2,600 |
1,300 |
Deluxe |
1,500 |
1,900 |
3,700 |
1,800 |
Special |
2,600 |
3,200 |
5,700 |
2,500 |
51 cc ~125 cc |
standard |
2,100 |
2,500 |
4,500 |
2,000 |
Deluxe |
3,100 |
3,800 |
6100 |
2,300 |
Special |
4,600 |
5,500 |
8,000 |
2,500 |
126 cc ~ 250 cc |
standard |
7,100 |
8,000 |
12,000 |
4,000 |
Deluxe |
10,000 |
11,000 |
16,500 |
5,500 |
Special |
13,000 |
14,000 |
21,000 |
7,000 |
251cc ~ 400cc |
standard |
9,500 |
10,500 |
15,500 |
5,000 |
Deluxe |
12,000 |
13,000 |
20,500 |
7,500 |
Special |
14,500 |
16,000 |
24,000 |
8,000 |
401cc ~ |
standard |
11,000 |
12,000 |
18,000 |
6,000 |
Deluxe |
13,500 |
15,000 |
22,500 |
7,500 |
Special |
17,000 |
18,900 |
27,900 |
9,000 |
mported/Reimports |
standard |
13,000 |
14,000 |
21,000 |
7,000 |
Deluxe |
16,000 |
17,000 |
26,000 |
9,000 |
Special |
18,200 |
20,000 |
31,000 |
11,000 |
Trike A |
Special |
17,000 |
18,900 |
31,900 |
13,000 |
Trike B |
Special |
35,000 |
39,000 |
57,000 |
18,000 |
Week End rate(starting day: a week day / Price: including tax.) ¥ As of March 18, 2009
air volume displacement |
Grade |
Till 6 hours |
A day |
2 days |
Every 1 day extra after 2 days |
50 cc |
standard |
1,300 |
1,700 |
3,600 |
1,900 |
Deluxe |
2,100 |
2,500 |
5,200 |
2,700 |
Special |
3,600 |
4,200 |
8,000 |
3,800 |
51 cc ~125 cc |
standard |
2,900 |
3,300 |
6,300 |
3,000 |
Deluxe |
4,300 |
5,000 |
8,500 |
3,500 |
Special |
6,500 |
7,200 |
11,000 |
3,800 |
126 cc ~ 250 cc |
standard |
9,900 |
10,400 |
16,400 |
6,000 |
Deluxe |
13,500 |
14,300 |
22,600 |
8,300 |
Special |
17,300 |
18,200 |
28,700 |
10,500 |
251cc ~ 400cc |
standard |
13,000 |
13,700 |
21,200 |
7,500 |
Deluxe |
16,000 |
16,900 |
28,200 |
11,300 |
Special |
19,800 |
20,800 |
32,800 |
12,000 |
401cc ~ |
standard |
14,800 |
15,600 |
24,600 |
9,000 |
Deluxe |
17,900 |
18,900 |
30,200 |
11,300 |
Special |
22,900 |
22,300 |
35,800 |
13,500 |
Imported/Reimports |
standard |
15,900 |
16,800 |
27,300 |
10,500 |
Deluxe |
19,800 |
20,000 |
33,500 |
13,500 |
Special |
21,400 |
23,200 |
42,400 |
16,500 |
Trike A |
Special |
19,800 |
20,900 |
39,900 |
19,000 |
Trike B |
Special |
39,800 |
40,900 |
67,900 |
27,000 |
Monthly(30days) rental rate(Price: including tax.)
air volume displacement |
Grade |
A Month |
50 cc |
standard |
9,500 |
Deluxe |
16,800 |
Special |
18,900 |
51 cc ~125 cc |
standard |
16,800 |
Deluxe |
27,000 |
Special |
31,500 |
126 cc ~ 250 cc |
standard |
42,000 |
Deluxe |
55,000 |
Special |
77,000 |
251cc ~ 400cc |
standard |
52,500 |
Deluxe |
70,000 |
Special |
86,000 |
401cc ~ |
standard |
63,000 |
Deluxe |
73,500 |
Special |
100,000 |
Imported/Reimports |
standard |
74,000 |
Deluxe |
84,000 |
Special |
110,000 |
Trike A |
Special |
140,000 |
Trike B |
Special |
210,000 |
- ※1.Time deadline for the returning a single-day rental is till the close hour of each station.
- ※2.Time flame of the 2days and 1night rental is from reserved time to the close hour of the next day.
- ※3.We will charge on you for extra fee accordingly when the rental is not returned on the supposed time line.
1,000yen / hour : ~125cc 2,000yen / hour : ~400cc 3,000yen / hour : 401cc ~
- ※4. Fuel should be full at the point of returning as it was at the beginning. If fulfilling fuel could not be done, we will charge you for your travelled distance with the rate of 20 yen per a kilometre.
- We reserve the right to change fees, surcharges, monthly or other periodic subscription fees, or to institute new fees at any time as provided in this Agreement.
Frequently Asked Questions
Related to Usage Guide
- Q. Does anybody can use this rental service?
- A. As long as you are holder of the driver's license appropriate for your intending to rental and over 20years old.
- Q. Can I have this rental service just after I’ve got my driver’s license?
- A. Yes, it is possible. Either you can select a bike for beginner, if you have got your driver’s license within a year.
- Q. Can I drive with my international; driver’s license?
- A. It is possible if you have your passport as well as your international driver’s license which is of course active during your rental period.
If you intend to adduce your international driver’s license, please take the one from one of those affiliate countries of The Geneva Convention. Also your passport as well as your driver’s license issued by the country same as your passport has issued.
- Q. According to the category of the diver’s license, what kind of car/bike can I select?
- A. Below list is the types of cars/bikes you can select according to your driver’s license.
In addition, Automatic Car limited driver’s license is only applicable to the automatic car.
Category of your D/L |
Trike |
Larger than 401cc |
126cc~400cc |
51cc ~125cc |
50cc |
Larger than 401cc |
〇 |
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〇 |
〇 |
〇 |
126cc~400cc |
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〇 |
〇 |
〇 |
51cc ~125cc |
〇 |
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〇 |
〇 |
50cc |
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〇 |
- Q. Can I still use the rental service if I forgot to take my driver’s license with me?
- A. Sorry we cannot rent you our car/bike on the reserved day. Make sure not to forget your driver’s license please.
- Q. Is there any specific condition that you cannot let me use your car/bike even though I have the correct category of the driver’s license?
- A. We will not rend you when you are drunk. Also will not rend you when the supposed person and the person came to pick up the car/bike is different. Further, we will not let you use our service if we find out your arrears (delinquency in payment) record or record of not returning.
Related to making a reservation
- Q. Can I make a reservation whenever I want to?
- A. Through the website, you can make a reservation from 2 months to 24 hours before your booking time. Also you can make a reservation on the phone or at the store. Just to notice if the reservation is too close to your booking date, then we might not be able to accommodate you with your desired type/model. We advice you to make a reservation with enough time prior.
- Q. Can I rent a car/bike without reservation, just dropping into your store?
- A. We are available for that only under a condition that we have any car/bike available to rent. We strongly recommend you to make a reservation.
- Can I cancel my reservation?
- Yes, you can. Please call our store you’ve made your reservation.
When you want to cancel your reservation with your matter, according to the time the cancellation has made, the cancel charge might occur. We will not charge you the cancellation is not avoidable according to the weather condition.
- Q. Can I make a reservation on exact type/model I want to rend?
- A. It is possible. At Benkei-Rental Bike, we accept your specification on the type of the bike. Please remember that we cannot always guarantee you to prepare the specified type/model due to matter of out of use or not available.
- Q. What is needed for making a reservation?
- A. If you are first-time customer to our service, then you need to make a check with your credit card. Make sure to take one with you.
- Q. Can I have long term rental service?
- A. We accept long-term rental as well. Shortest 6 hours till up to 30days.
- Q. Can I have my rental car/bike at the place other than where the car/bike is?
- A. We will move the car/bike to the store where you specified with certain amount of station to station transportation fee. If you pick up the one at where it is the fee will not be charged.
- Q. Is it allowed to drop-off the rental car/bike?
- A. You can drop-off our rental car/bike at any of Benkei-Rental-Bike group store. You will be charged for the drop-off fee according to the distance from the drop-off shop to the shop the bike belongs to.
- Q. What is the station to station transportation fee?
- A. enkei-Rental-Bike recommend you to rental at the shop where the bike is available. If you want to have your rental cat/bike at your near shop where there is not the reserved type available, you need to pay extra for the transporting the car/bike from station to station.
- Q. Is it possible to reserve the optional?
- A. Yes it is. The equipments such as head-bucket and gloves should be reserved before hand. If we didn’t get your reservation, we ask you to make do with ones available at the shop.
While using our service
- Q. What is included in the service fee?
- A. Automobile liability insurance and voluntary insurance are included other than rental fee itself. If you wish to cover with motor hull insurance and burglary and robbery insurance, sign up separately.
- Q. What is required when I actually have my rental bike?
- A. All driver’s licenses should be brought with you. Also we ask you the rental fee to be advanced payment, you need either cash or a credit card. (If you are to use our service for the first time, the payment should be made by a credit card.)
- Q. Is there any regulation for the distance?
- A. No, we do not limit the travel distance.
- Q. When the payment should be made?
- A. At the reservation or when you come to our shop for pick-up. We accept either cash or a credit card. Further, if there is any extra charge such as fee for the exceeded time, repair fee or fuel charge, we will charge you at the returning.
- Q. Is the fuel included in the rental fee?
- A. No, we will not charge for the fuel. We offer you our rental bike with fuel full, so please return it fully filled up. If you could not return with the fuel full, we will charge you for the fuel as per distance you have driven. In this case, the fuel cost is higher than the market prise.
- Q. Can I have the rental bike with a driver?
- A. No. Since it is forbidden to offer you a driver or introducing a driver to you, we will not introduce a driver.
- Q. What should I do when it seems I cannot make the timeline meet?
- A. If that’s the pick-up time, please call our shop which you’ve made a reservation. Without getting your phone call and the reservation time is over, your reservation shall be cancelled. It might cause we are no more available to let you have the bike you’ve reserved.
- Q. Is it possible to extend reservation period?
- A. Basically we accept the rental period extension as long as the next reservation is not on the waiting list. Only under the condition that the next reservation is there, we refuse your request for the period extension. Please let us know your change as soon as possible.
- Q. Can I pick-up/return other than at the service hour?
- A. No. We do not accept any pick-up/drop-off at out of service hour. Our service hour is 10a.m. to 20p.m. Please pick-up/drop-off during our service hour.
- Q. Can I leave my car/bike at the shop to use rental car/bike?
- Some of our shops have the parking lot for your car/bike. But not all the shop has that service and when the parking lot is full we will not guarantee you one. Please call us and make sure there is a parking slot available for you.
Also if your parking period gets long term, we will charge for the extra.
Insurance/Back-up
- Q. What if an accident happens?
- A. In case you got an accident, please immediately do 4 things listed below.
1. Rescue the wounded.
2. Report to the police.
3. Check who your counter-party is.
4. Call the shop you have started your trip.
After reporting to the police, please take the procedure to be able to get a certificate for the accident. At the instance the accident took place, the contract of rent-a-car/bike shall be terminated. Please be ware that even though there are few hours/several days left for the timeline for the return, we will not pay back for that.
- Q. What is the content of the automobile insurance?
- A. The content of the automobile insurance is as below.
Human Injury/ Damaging Objects/ No Limitation ( Responsibility to objects will remain)
For a injury to your party riding with you : 5,000,000yen
Won’t be covered by motor hull insurance or burglary and robbery insurance.
- Q. How to sign up motor hull insurance or burglary and robbery insurance?
- A. Please sign up when you make a reservation or at the pick-up store. As to the motor hull insurance, certain amount of reducing responsibility charge will be charged.
IOthers
- Q. Will you send your rental bike to my home?
- A. No. We ask you to come to our shop for pick-up. For exception, if you are living in Tokyo 23 areas, we will deliver and pick-up the rental bike (Between 10:00 to 20:00)
- Q. Can I change a driver during the trip?
- A. It is possible as long as other driver submitted with his/her driver’s license before departure. If other person got an accident, the insurance will not cover that person.
- Q. What if the bike fell down or robbed?
- We do not sign in motor hull insurance or burglary and robbery insurance basically. You need to pay the same amount as the bike. In case of avoiding such a case, you can sign in motor hull insurance or burglary and robbery insurance as an option.
- Q. I’ve got parking ticket…What shall I do?
- You must go to the police station which gave you the ticket and pay the charge for it. If we find out the charge is not paid, we will charge the contractor as well as omitting you form our customer list.
- Q. What is required for driving a trike?
- You need to have an ordinary car license. You cannot drive a trike with a motor bike license. Also it is not obliged to wear a head-bucket legally, we strongly recommend you to wear one for your safety. If your are to drive a trike for the first time, you need to take 30min introduction curse at us. Hence please come to our shop an hour prior to your reservation.
- Q. Is it possible to purchase the rental bike I’ve drove because I liked it very much?
- Yes. From Benkei-Rental-Bike, you also can purchase a bike. From the “Search” on our website, select the model/type of the bike you want to purchase, you will be able to see the estimation on the purchase page.